When you’re planning a new intranet initiative, it’s crucial to choose a solution that meets your organization’s current needs and supports your long-term goals. At LiveTiles, we’ve always been committed to helping our clients overcome their challenges and achieve success.
Following our recent merger, LiveTiles will become part of Omnia Digital Workplace AB, headquartered in Sweden. We are excited to enhance the value we deliver by combining our expertise and product portfolio with Omnia’s. If you’d like to learn more about how we can help, please reach out and contact us.
A Product That Stands Out in the Market
You might already know Omnia as a top-rated intranet product, praised by industry experts and trusted by award-winning customers. Now, with the addition of LiveTiles, Omnia’s offering goes beyond delivering great intranets.
The combined platform is backed by comprehensive support, a proactive customer success program, and a robust partner network across North America, Northwestern Europe, and Australia. Our organization is now stronger than ever, with over 160 employees supporting a customer base of more than 800 organizations.
As we merge our product portfolios, the joint Omnia platform will stand out in the market, delivering even greater value to our customers. Our future intranet product will be based on Omnia’s robust infrastructure, integrating all current LiveTiles Intranet product capabilities, including innovative features like LiveTiles Reach (Employee app) and the Everywhere Widget (AI).
Omnia excels at engaging, empowering, and informing employees. Omnia also supports operations and boosts productivity with features like AI, analytics, frontline support, customizable search, and enhanced management of documents, processes, projects, tasks, and more.
For organizations with complex requirements—such as multiple channels, brands, languages, user types, and governance scenarios—Omnia will be a strong contender for making the product shortlist.
A Long-Term Partnership for Sustainable Success
What truly sets Omnia apart is our dedication to delivering tangible results. We recognize that intranet success is an ongoing, iterative process. That’s why the Omnia Customer Success Program ensures customers achieve measurable outcomes and drive sustainable change. We are committed to providing best practices, mentorship, and expert knowledge long-term to help our customers meet their goals.
To support this commitment, Omnia offers structured processes and tools to measure intranet impact, monitor user satisfaction, and review user experience. Our robust analytics and employee feedback tools are designed to keep you on track and help you achieve your objectives.
Omnia’s commitment to customer outcomes and measurable results will prove more valuable than any individual feature in the long run.
What’s next for LiveTiles Customers?
For LiveTiles customers, this merger brings numerous benefits, including substantial financial backing and a solid long-term strategy for supporting customer solutions. As part of Omnia’s commitment to ongoing improvement, we’re excited to announce three key initiatives:
- Clear Upgrade Paths: We are developing smooth upgrade paths for all previous LiveTiles products, with skilled resources to assist you in utilizing the new capabilities. Hands-on support will begin early in 2025, and long-term support for current products will continue for those who choose not to upgrade.
- Enhanced Customer Success Program: We’re expanding our Customer Success Program with new resources and models to improve support throughout the customer journey. This includes enhanced onboarding processes, tools for gathering employee feedback, and pre-prepared reports for benchmarking.
- Advancing Product Development: We are prioritizing advancements in areas such as AI, analytics, and frontline support. We’re also making advancements to improve user experience concepts, including launching a new theming model and a template-based content editor to simplify creating a unified and engaging design.
- Omnia and LiveTiles: A Stronger Partnership for Your Success
The merger between LiveTiles and Omnia significantly enhances what we can offer. By combining our strengths, Omnia now provides a more robust and versatile platform, ensuring you have the best tools to achieve your intranet goals. If you’re planning a new intranet and seek a partner committed to your long-term success, Omnia is here to support you, helping you achieve tangible results and drive sustainable change.
Please reach out and contact us for a discussion about your next intranet or request a product demo with our intranet experts.
